Returns & Exchanges
At H&A Middle East, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any unworn items within 14 days of delivery.
Initiate Your Request
Log into your H&A account and navigate to your order history to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return authorization form inside the box.
Schedule a Pickup
Choose a convenient time for our courier partner to collect the parcel from your doorstep at no additional cost for local orders.
Quality Check & Refund
Once our team inspects the items, your refund will be processed to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing